Review: Bathhouse at the Delano Las Vegas

Our Review

  • Facilities 95
  • Treatments 60
  • Therapist(s) 80
  • Service 95
  • Products 70
80 Skip the gimmicks
The Bathhouse isn’t the best spa in Vegas, but it isn’t the worst either. If you are staying at the Delano or the Mandalay Bay, for sure go and spend some time here.

The Delano (apparently pronounced like the middle name of Franklin D. Roosevelt) used to be THEHotel, a luxury all-suite hotel on the Mandalay Bay property on the famed Las Vegas Strip. Rebranded by MGM and the Morgans Hotel Group, the property underwent an $80M renovation, and nearly every square foot of public space inside the 1,100-room non-gaming hotel was enhanced. The new posh South Beach-inspired “boutique” hotel was relaunched in late 2014. Because it’s non-smoking and non-gaming (no casino!) it feels much nicer and healthier to be in this hotel than its sister property, the Mandalay Bay. The Bathhouse existed under that name in THEHotel, but it also got a little refresh in the renovation to keep it consistent with the South Beach modern design aesthetic.

The Bathhouse is tucked away on the second floor of the Delano and its luxury is more understated than that of the hotel. Beyond the cool glass doors, textured slate walls, polished stone and the sound of falling water deliver a soothing, meditative vibe. Water is a central theme at the spa, evidenced by its sparkling rainfall corridors, scented steam rooms and numerous pools of water.

Much of Bathhouse Spa’s menu infuses the soothing elements of locally sourced ingredients including cacti and wildflowers, as well as other playful nods to the desert. For example, the immune-boosting Milk and Honey treatment features edible raw bee pollen from the nearby Mojave region.

Guests are transported beyond the desert with the Global Journeys line, a series of treatments reflecting traditional rituals from regions where Morgans Hotel Group, the creator of the Delano brand, has hotels, including Asia, India, Europe and a “Taste from the Islands.” Each tranquil journey incorporates a holistic menu of treatments, culminating with a cup of tea paired from the region for which the journey is named.

Facilities

The facilities at the Bathhouse are great. The 14,000 sq.ft spa includes 13 treatment rooms, separate hot-and-cold plunge pools, eucalyptus steam rooms, redwood saunas, relaxation lounges, vanity rooms, nail salon and a state-of-the-art gym. Spagoers can also enjoy spacious 4’x8’ bathtubs under dramatic 23-foot ceilings within private rooms.

I practically had the entire spa to myself when I visited, so it was really quiet and peaceful. The sauna and steam rooms are a decent size, and pretty roomy. There were three hot tubs, one which was pretty deep, and I enjoyed unwinding in them all.

Body Treatments

The Bathhouse was really pushing this Milk and Honey treatment, so I surrendered and booked the 50-minute version. The description sure sounded sweet:

Walk away glowing with our immune-boosting milk and honey body treatment. Raw desert bee pollen from the Mohave region is infused into the treatment to create an instant synergy with the desert locale. Myofascial techniques relieve muscle tension, unwinding the tissue and increasing the microcirculation of the body. Active ingredients gently exfoliate the dead skin whilst the moisturizing milk quenches the skin’s thirst. (50/80 Minutes, Mon-Thurs $175/$240, Fri-Sun $185/$250)

Unfortunately, I left the Milk & Honey treatment thinking it was a joke. It didn’t do much for me other than leave a sticky residue on my back. No moisturizing milk was applied as it was advertised. The therapist was good at massage, but he wasn’t the right person to do this particular treatment. I felt as well that in addition to being poorly executed, the treatment itself was poorly designed. I didn’t like the how the honey was applied or anything about “infusing” the honey into a treatment. It was so badly done and made me feel sad that good food was wasted. Here’s how it went: the therapist poured honey from a bear bottle (bottle farts and all) and then slathered it all over my back, arms and legs. He then pressed his hands in kind of a wave motion onto the areas where the honey was slathered. Was this supposed to be the myofascial technique to relieve tension? Because if so, it failed miserably. I don’t think it unwound any tissue or truly exfoliated anything. I basically laid on the table as sticky hands pressed and pulled my honey-covered skin for 45 minutes.

The therapist tried to wipe the honey off me but there was still some left when he was done, and I just felt sticky afterwards. I ended this treatment sitting up and holding the sheet to my chest, which is something I personally am not super jazzed about doing at the end of a treatment.

I could tell that the therapist was good at delivering a quality massage, but while he was not massaging me he seemed very clumsy and unfocused. He started cleaning the area while I was still sitting there afterwards, presumably so I would have a place to sign my treatment ticket. This is also another thing I don’t like: signing the bill for the treatment and assigning gratuity while still in the room, immediately after the treatment. Dear Bathhouse: why do you make your spagoers do this? Can you not see that this is awkward and Zen-interrupting?

The only good part about the Milk & Honey treatment was the massage portion. After the stupidity of the honey application, I left just aching for longer, decent massage.

Massage

The next day I returned to the Bathhouse (I was staying in the Delano) to get that decent massage I wanted. And because I booked both treatments at the same time, I got the same therapist who did the Milk and Honey treatment the day before.  I booked a Thai Fusion massage, the Bathhouse’s version of a Thai massage:

Inspired by modalities from around the globe, our invigorating Thai Fusion blends Thai, Shiatsu and Qi Stick rolling techniques to create a truly one-of-a-kind experience. (80/100 Minutes, Mon-Thurs $240/$300, Fri-Sun $250/$310)

The Thai Fusion was a much better treatment and this was a better treatment for this therapist to do. It was very therapeutic to the point that the therapist was a bit brusque, albeit extremely efficient and focused. But he was not gentle or nurturing in any way. He is probably best suited for therapeutic massages for men.

I liked the stretchy Thai elements, and the bits of Shiatu that were incorporated. I wasn’t sure if I would like the Qi sticks rolling, but it turned out to be OK because he was careful. Parts of my body are sensitive to rolling and I was worried that the sticks may be a bit too much, but he listened to my requests and was considerate when using the Qi sticks on me. He did seem extremely knowledgeable and highly skilled in massage. He told me he was trained in Japan and had been doing massage for 18 years.

Service

The therapist could have been gentler throughout both treatments. He could have also executed the Milk and Honey treatment better, and maybe even differently, in a way that made sense. He did give me a mini deep tissue during the Milk & Honey treatment when he noticed my back and shoulders were tight. That was really nice and much appreciated.

When I checked out at the front desk, I commented to the spa staff that I thought the Milk & Honey treatment was odd, they talked to me about it for a bit. Turns out, that was indeed the way the treatment was supposed to have been delivered, incredibly. I pretty much told them flat out that this wasn’t a good treatment, that I was less than impressed, and they discounted my service by 50%. I can count on one hand the number of times I’ve ever had to tell a spa that a treatment was bad, and I don’t like doing it, but in this case I felt it was necessary. They did try to make it right with me, and were friendly about it, which I appreciated.

Bottom Line

The Bathhouse isn’t the best spa in Vegas, but it isn’t the worst either. If you are staying at the Delano or the Mandalay Bay, for sure go and spend some time here. I would obviously skip the Milk and Honey treatment if I were you, and opt for one of the other body treatments which seem like a better bet.  The massages on the menu seem pretty solid but be sure to get a therapist that will deliver a massage best suited for your frame of mind and the state of your body. That is, if you want something more therapeutic versus something more relaxing, be sure to mention it while booking.

SPA AMENITIES
  • Redwood Sauna
  • Heated Whirlpools (warm and hot)
  • Relaxation Lounge
  • Eucalyptus Steam Room
  • Cold Plunge
  • Nail Salon
  • Fitness Center
PRICE RANGE

$$$$ = Pricey

LOCATION

The Bathhouse is located on the 2nd floor of the Delano Hotel in Las Vegas.
3940 S Las Vegas Blvd
Las Vegas, NV 89119

HOURS OF OPERATION

Spa facilities are open from 6:00am to 8:30pm and treatments run from 8:00am to 8:00pm.

HOW TO BOOK AN APPOINTMENT

You can book an appointment online or call the spa at (702) 632-4760 to arrange an appointment with a spa concierge.

https://www.delanolasvegas.com/en/amenities/bathhouse-spa.html

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About the Author

Spa Pro
This spa-loving mystery woman has been going to the spa for 10+ years, and has had therapeutic treatments like massages for over 20 years. Her ideal spa day would include stretchy time in the sauna, a sugar scrub, followed by 2-hour massage and ending with some meditative time by the ocean.

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