Review: Spa Nalai

Our Review

  • Facilities 95
  • Treatments 77
  • Therapist(s) 90
  • Service 75
  • Products 80
84 NYC Serenity
This luxurious and state-of-the-art hotel spa is the perfect way to escape the noise and pressures of New York City.

Spending time at the Spa Nalai in the Park Hyatt Hotel is the perfect way to escape the noise and pressures of New York City living. Nalai means “serenity” in Native American Algonquian, and this is exactly what you’ll find in this nurturing, healing spa.

Spa Nalai is on the 25th floor, and all the treatment suites look out high over Central Park. The gym also has great Park and Midtown views.

But although you look out over the city, you couldn’t feel further away. The spa is luxurious, calm and relaxing, which was just what I needed. This was the first time I had been to this spa, but I’m definitely coming back.

Spa Nalai more than lives up to its advertising promise of using advanced spa technologies with ancient wellness practices. There is a good selection of treatments to choose from, although I did find the specific treatment information in the brochure a little abstract.


The facilities are co-ed, and are spacious and accommodating. There is a saltwater indoor lap pool and a spa terrace where you can order food from the hotel’s seasonal spa menu.

There are only six treatment suites, which means it can be difficult to book an appointment on the day and time you want, as they fill up pretty fast.

I was at the spa on my own, but there are also great couples’ facilities, like a double shower and side-by-side massage beds.

Other facilities include a steam room, private steam showers and a gym.

Massage and Body Treatment

I chose Spa Nalai’s Signature Treatment, and it was one of the fanciest treatments I have ever had done. The treatment included a scrub, wrap and a warm stone massage.

The treatment table was covered with luxurious linen draped over a warmed bed of quartz and sand. My therapist used both her hands to massage me, using essential oils and energy healing quartz crystals covered in a poultice. These felt great as she moved the poultice along my skin.

As I lay on the table, I could feel the sand moving beneath me. This was really relaxing. And because the sand gave a little, my therapist was able to go deeper into my muscles, giving me a very healing and balancing massage.

Overall, my therapist was very professional, and explained the unique treatment as we went along, to make me feel comfortable.


The service I received from my therapist was really good. I had the suite to myself, so when it was time to get dressed, she turned on the shower for me, making sure it was warm before leaving the room to let me get ready. She also recommended a tea she thought I would like, as the tea menu was extensive. When I came out of the shower, it was waiting for me near my balcony, so I could drink it while enjoying the view. All the teas are custom-blended for the spa by T Salon.

The spa staff was also excellent, stopping to greet me whenever they saw me. I arrived early so that I could enjoy the extensive tour of the spa they offer, and this was definitely worth doing.

I was able to book online, but because the brochure is not very specific, I had to follow up with a phone call so that I could ask just what it was that I had booked! The staff was friendly and helpful, but the process could be streamlined.

Bottom Line

This is the nicest spa I have ever been to. It offers state of the art facilities in a calm and relaxing environment. My therapist and the spa staff were excellent.

  • Six all-inclusive spa suites
  • Spa terrace with seasonal menu
  • Private steam showers
  • Eucalyptus steam room
  • Hydrotherapy pool
  • Indoor swimming pool with underwater speakers that play an exclusive soundtrack from Carnegie Hall
  • Fitness center

$$$$$ – Luxury


Park Hyatt New York Hotel
153 West 57th Street
New York, New York
10019 USA


8am – 9pm Monday to Saturday
8am – 6pm Sunday


Try to book as far in advance as you can to get the day and time you want. I booked online but you can also book over the phone by calling (646) 774-1234.


About the Author

Spa Guru
With over 15 years of ritualistic spa going, this on-the-go, mystery spa woman is a big believer in life balance and takes a holistic approach to healing and wellness. She effortlessly incorporates spa time into her busy schedule. Whether it means booking a spa treatment in between meetings on her business trips or getting a nap in the middle of a bustling work day, she always finds time for herself. She's a big fan of body treatments and herbal scrubs, preferring natural and earthly treatments.

Related Posts

Review: Healing Springs Spa
Review: Ojai Valley Inn & Spa

Leave a Reply

Your email address will not be published. Required fields are marked *